Ofcom recently announced a ‘One Touch Switch’ rule for telecom companies. This rule means broadband and landline providers must offer residential customers a simplified process for switching [...]
The United Kingdom is currently facing the pressing issue of the cost-of-living crisis. Rising expenses, including housing, energy, and transportation, have burdened both individuals and [...]
New research conducted by Hive suggests 39% of us want an EV charger at home, but there are common misconceptions putting people off. But now is the time to get one! Here’s why: According to new [...]
When it comes to upgrading your phone system, it’s not just about the shiny new equipment and enhanced features. What do you do with your old hardware, handsets, switches, and outdated [...]
Choosing the right virtual communication platform integrated with a cloud-based telephone system is pivotal for business success. What are the differences between Microsoft Teams, Webex, and Zoom [...]
We all know how frustrating a lagging internet connection can be. Some of us may even remember the days when you had to unplug the phone and listen to the dial up connection (and even then, you [...]
Business mobile contracts are now customary in most companies, they provide users with the flexibility to make and take calls whenever and wherever they are. This has become increasingly [...]
We would like to wish our wonderful colleagues, and our fantastic loyal customers a very Merry Christmas and a Happy New Year! We celebrated the start of the holiday season with a great office [...]
What is an e-SIM? A SIM card is essentially a small plastic computer chip, usually used in mobile phone devices, which house your network data. Typically, your mobile phone network provider (e.g. [...]
In the early 1980’s 3G technology was first developed, giving users the ability to roam the internet wirelessly and from wherever, at speeds much quicker than ever before. This technology was not [...]
By 2025 legacy ISDN and PSTN telephony networks will be switched off for good. If you aren’t using an IP (internet protocol) telephone system already, you should start making plans for the ISDN [...]
Train strikes, severe heat and severe cold weather can affect us all. Train Strikes are stretching right across the UK and it’s causing chaos for millions of workers who rely on the trains every [...]
Over the past few weeks, the entire VSL team have been ‘stepping up’ to raise money for our wonderful chosen charity. We were looking for a group challenge to take on which could be done from any [...]
The future of Cloud Telephony and Microsoft Teams Collaboration. VSL are delighted to announce the arrival of our new Teams Connect product. Our best-selling VSL Hosted Complete, the leading-edge [...]
Several years ago, we introduced a new technology and process to the way we do business which allowed us to offer our customers a completely paperless billing option. Today, we are pleased that [...]
If the pandemic has taught us anything, it’s that flexibility is a key attribute of good business. In a survey of business leaders by BT Wholesale and Cisco, respondents ranked agility, [...]
Enables Mobility One of the most noticeable advantages of using a headset is the immediate freedom of your hands! Wearing a headset allows you to continue typing, writing or even drinking / [...]
You may have seen recently, that we have been sharing some of the ways we are encouraging Green behaviours among our colleagues both at work and at home. One of the most popular incentives we run [...]
We have spoken previously about the exciting and innovative ways in which businesses can take green steps against climate change. The little things that we do can have a much larger impact on our [...]
Our last blog about the ways in which we, at VSL are trying to do our bit for the environment, was so popular! So, we thought we would continue on this theme and show you 5 simple things other [...]
We are all aware that climate change is happening. Recent flooding and heat waves, both locally and internationally, are a stark reminder that this is a very real issue, which needs addressing [...]
VSL Hosted Complete offers the ultimate in flexibility for your businesses telephone system. No upfront costs & bespoke training packages.
Ten months into COVID, is now the time to establish ways forward with a more robust and apt solution for our changing businesses?
We are pleased to announce that we have been accepted onto G-Cloud, a Government website to help public sector organisations with digital projects.
As a Hertfordshire-based company with strong ties to the local community, VSL‘s engagements with non-profit organisations are mostly intuitive and informal. That’s why when all the [...]
At VSL, our team is made up of hard-working, attentive employees with combined telecoms experience of over 200 years! We thought maybe you’d like to get to know us a bit more. So here is the [...]
VSL’s managing director, Adrian Auld, is not exactly camera shy, so when BT Wholesale asked for a case study, Adrian was only too happy to happy to share the story of a great partnership. While [...]
Top Benefits of Multichannel Contact Centre Solutions Flexible Customer Experience Empower customers to interact with your contact center in the medium of their choice—voice, email, SMS, fax, [...]
