Communication applications provide the tools to set your business apart; driving customer service, increasing business productivity and lowering costs, letting you get closer to your customer and colleagues.

Collaboration

Mitel MiCollab delivers unified messaging, mobility, teleworking, audio, web and video conferencing services tailored to the needs of today’s mobile workforce. As a single point of access to all communications and collaborations tools. Build better connections using IM, voice, video or full web collaboration from any location and on any device.

Call Recording

With the MiVoice Call Recording software, your organisation can quickly capture, archive, organise, playback and share voice documentation. Whether you use call recording for performance improvement, for regulatory compliance or the monitoring of staff, call recording is now a widely used application many businesses cannot afford to be without.

Contact Centre

Without the right tools, the modern contact centre can be a chaotic place with customer interactions coming in on every channel including calls, web chat, email and social media. Mitel’s Award-winning ‘MiContact Centre’ provides tools such as skills-based routing and resource optimisation that can help you gain new efficiencies in handling these interactions.

Conferencing

Let your team be more productive with the rich collaboration capabilities available through MiCollab audio, web and video conferencing, including desktop and application sharing, multi-point video conferencing, and a web-based collaboration viewer.

Print and Post

Send documents to a virtual print queue where all mailings are monitored. Chose a template and paper quality, then we print, fold, insert, frank and deliver to the local destination for final delivery. You can select custom inserts for your mailing and even include a prepaid envelope.

Bulk SMS

SMS is an excellent tool for delivering any message. It’s immediate and also gives the recipient control in terms of how and when they reply. We send millions of text messages for clients each week, but the real benefit of the service we offer goes way beyond a simple broadcast.

Enquiry Form

If you have an enquiry, why not get in touch and one of the team will get back to you.

[fusion_builder_container background_color=”” background_image=”” background_parallax=”fixed” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”50″ padding_right=”50″ hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_text]Communication applications provide the tools to set your business apart; driving customer service, increasing business productivity and lowering costs, letting you get closer to your customer and colleagues.

[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_content_boxes settings_lvl=”child” layout=”icon-on-top” columns=”3″ icon_align=”left” title_size=”” title_color=”” body_color=”” backgroundcolor=”” icon_circle=”” icon_circle_radius=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” icon_size=”” icon_hover_type=”” link_type=”” link_area=”box” linktarget=”” animation_delay=”” animation_type=”0″ animation_direction=”left” animation_speed=”0.1″ margin_top=”” margin_bottom=”” class=”” id=””][fusion_content_box title=”Call Recording” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Harddrive.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/call-recording” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””] With the MiVoice Call Recording software, your organisation can quickly capture, archive, organise, playback and share voice documentation. Whether you use call recording for performance improvement, for regulatory compliance or the monitoring of staff, call recording is now a widely used application many business cannot afford to be without.[/fusion_content_box][fusion_content_box title=”Collaboration” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Mobile-On.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/collaboration” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””] Mitel MiCollab delivers unified messaging, mobility, teleworking, audio, web and video conferencing services tailored to the needs of today’s mobile workforce. As a single point of access to all communications and collaborations tools. Build better connections using IM, voice, video or full web collaboration from any location and on any device.[/fusion_content_box][fusion_content_box title=”Contact Centre” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Headset.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/contact-centre” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””] Without the right tools, the modern contact centre can be a chaotic place with customer interactions coming in on every channel including calls, web chat, email and social media. Mitel’s Award winning ‘MiContact Centre’ provides tools such as skills based routing and resource optimisation that can help you gain new efficiencies in handling these interactions.[/fusion_content_box][fusion_content_box title=”Conferencing” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Group.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/conferencing” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””] Let your employees be more productive with the rich collaboration capabilities available through MiCollab audio, web and video conferencing, including scheduled and ad-hoc conferences, desktop and application sharing, multi-point video conferencing, and a web-based collaboration viewer.[/fusion_content_box][fusion_content_box title=”Print and Post” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Printer.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/print-post” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””]

Mailing a customer or a prospect may sound simple and relatively inexpensive. But far too many businesses and organisations are completely unaware of the invisible costs in time and resources expended on a traditional mail campaign.

[/fusion_content_box][fusion_content_box title=”Bulk SMS Communication” icon=”” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”https://vslgroup.co.uk/wp-content/uploads/2015/11/Full-Speech.png” image_width=”100″ image_height=”100″ link=”https://vslgroup.co.uk/bulk-sms-communication” linktext=”” linktarget=”_self” animation_type=”” animation_direction=”” animation_speed=””]

SMS is an excellent tool for delivering any message – as it is not only immediate, but it also give the recipient control in terms of how and when they reply. We send millions of text messages for our clients each week, but the real benefit of the service we offer goes way beyond a simple broadcast.

[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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