Telephony

Ofcom recently announced a ‘One Touch Switch’ rule for telecom companies. This rule means broadband and landline providers must offer residential customers a simplified process for switching [...]

The United Kingdom is currently facing the pressing issue of the cost-of-living crisis. Rising expenses, including housing, energy, and transportation, have burdened both individuals and [...]

The way accountants do business today has changed dramatically in the last few years. While this has brought about new opportunities, it has also thrown up some challenges which need to be faced [...]

We all know how frustrating a lagging internet connection can be. Some of us may even remember the days when you had to unplug the phone and listen to the dial up connection (and even then, you [...]

By 2025 legacy ISDN and PSTN telephony networks will be switched off for good. If you aren’t using an IP (internet protocol) telephone system already, you should start making plans for the ISDN [...]

Train strikes, severe heat and severe cold weather can affect us all. Train Strikes are stretching right across the UK and it’s causing chaos for millions of workers who rely on the trains every [...]

The future of Cloud Telephony and Microsoft Teams Collaboration. VSL are delighted to announce the arrival of our new Teams Connect product. Our best-selling VSL Hosted Complete, the leading-edge [...]

Enables Mobility One of the most noticeable advantages of using a headset is the immediate freedom of your hands! Wearing a headset allows you to continue typing, writing or even drinking / [...]

You may have seen recently, that we have been sharing some of the ways we are encouraging Green behaviours among our colleagues both at work and at home. One of the most popular incentives we run [...]

Working from home can be great for your morale and productivity – if you do it right. Here are a few tips to help you. The number of people working from home instead of offices has exploded over [...]

In the past few years we have seen a number of firms of Solicitors come to us looking for a flexible and future-proof telephone system. Ultimately the decision is simple, they all opt for a [...]

What is Cisco Webex? Cisco Webex is an app, which can be used on any device, and is fully integrated with our very own VSL Hosted Complete product. Cisco Webex provides a platform for Unified [...]

VSL Hosted Complete offers the ultimate in flexibility for your businesses telephone system. No upfront costs & bespoke training packages.

Your business telephone system maybe isn’t something that you think about very often. It all just works, you pick the phone up and call someone, you transfer a call, and maybe you program a key [...]

We really loved this article from Mitel, it gives us a great insight into how the office might look like in the future and how communication may change, have a read below.   Ten years seems [...]

Unified communications and collaboration brings together multiple forms of communications, like voice, video and data services, and software applications into a single environment, improving [...]

Our innovative new hosted telephony solution is many things, and being easy to set up and use is one of those. VSL Hosted Complete is all configured online through a portal, initially set up by [...]

VSL have provided contact centers for hundreds of organisations in industries including insurance, finance, manufacturing and retail. They are diverse in terms of their size, set up and function. [...]

Mobile phone users can send a simple text message to opt out of unsolicited sales and marketing calls from today. The ‘text-to-register’ service, launched by the Telephone Preference [...]