Working with Mitel, the market-leading telephony and applications provider – our business telephone systems are feature-rich, enabling organisations to improve their communications, and making it easier for collaboration between colleagues and customers.
There is a wide range of options available to suit your business for flexibility, security, mobile-working and ongoing call cost management.
A Device and App for Everyone
Mitel business telephone systems offer a range of digital and IP phones, consoles, conference phones, softphones and peripherals suited for businesses of all sizes and industries.
We can also provide businesses with Antimicrobial devices, built using plastics which inhibit the growth of certain viruses and bacteria by up to 99.9%!
We’ve listed some of our more popular devices to give you an idea of what’s available.
Mitel Silver Partner
We are proud to be a Silver Mitel Solutions Partner, demonstrating competence in Sales, Support and Customer Service across their premium portfolio.
Upgrade or Migrate with VSL
With over 15 years’ knowledge and experience of working on Mitel platforms , VSL are ideally suited to provide you with maintenance contracts and/or upgrade paths. This includes:
- MiVoice Office 250
- Mitel 5000
- Phone Manager
- MiVoice Business
- MCD
- 3300
- MiVoice 400
- MiCollab
- Call Recording
- Mitel Contact Centre (MiCC)
- IVR
When you upgrade with VSL, we can also buy back and recycle your redundant hardware, saving you money to embrace new and emerging technologies.
MiVoice Business
From 5 to 130,00 users, MiVoice Business brings your organization a complete communication, collaboration & customer experience solution which ensures employees can not only call, chat & video securely, but vitally in today’s new way of working, feel connected regardless of whether they are sat next to each other in the office or remotely at home.
- Deployed on hardware appliance or virtual, centralised or distributed
- Capex, subscription or a mix of both
- Perfect for mixed estates with CAT 5 & legacy cabling
- Single or multiple offices
- Pathway from on premise to cloud
- Feature rich and adaptive configuration
- Contact centre functionality for omnichannel working (webchat, email, socials, SMS)
- AI compatible development
- Unified Communication & Collaboration
- Teleworker Services for secure remote communications
- Enhanced features for hospitality and healthcare sectors
Without the right tools, the modern contact centre can be a chaotic place with customer interactions coming in on every channel, including calls, web chat, email and social media. Mitel’s award-winning ‘MiContact Centre’ provides tools such as skills-based routing and resource optimisation that can help you gain new efficiencies in handling these interactions.
Mitel MiCollab delivers unified messaging, mobility, teleworking, audio, web and video conferencing services tailored to the needs of today’s mobile workforce. Build better connections using IM, voice, video or full web collaboration from any location and on any device, as a single point of access to all communications and collaborations tools.
Our market leading Call Recording features provide customers with exceptional and intuitive search functionalities, including CLI, extension number or time of day and transcription. Users are able to efficiently identify and categorise recorded calls based upon their specific needs.
VSL are proud to offer our customers DECT cordless handsets from Mitel. Mitel is a leading manufacturer and developer of DECT systems worldwide. Mitel’s unique DECT solutions provide over-the-air synchronization, enhanced signal strength, advanced security protocols, reliable connections, and superior audio over a variety of communication networks. We can provide SIP-DECT, IP-DECT and WiFi solutions to meet the needs of different businesses.
Enquiry Form
If you have an enquiry, why not get in touch and one of the team will get back to you.