Merry Christmas
from the VSL team

Network Orders

Wednesday 18th December to Thursday 2nd January
No new network orders (includes network configuration), suspension of network builds, additions and changes.

Christmas Programming Changes

Please email your Christmas and New Year programming change requests to support@vslgroup.co.uk by Monday 16th December.

Christmas Opening Hours

Tuesday 24th December:
9:00 – 17:00

Christmas Day
Boxing Day:
Closed

Friday 27th December
Monday 30th December
Tuesday 31st December:
Support Desk Open 09:00 – 17:00

Wednesday 1st January:
Closed

Thursday 2nd January:
Open as usual

Accessing Out of Hours Support

For customers wishing to access support outside of these times, please call 0800 093 3000 and follow the prompts to log a ticket. Please note, you may be charged if you access this service without having a valid contract.

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