Christmas Opening Hours

Monday 24th December:
9:00 – 17:00

Tuesday 25th December
Wednesday 26th December:

Thursday 27th December
Friday 28th December
Monday 31st December:
Support Desk Open 09:00 – 17:00

Tuesday 1st January:

Wednesday 2nd January:
Open as usual

Accessing Out of Hours Support

If you need to log a fault outside of these hours and you have a valid support contract, please dial 0800 093 3000 as usual and follow the prompts to leave a message for the on-call engineers.

Christmas Programming Changes

Please email your Christmas and New Year programming change requests to by Friday 14th December.

VSL Group
Unit 6 Martinfield, Welwyn Garden City, Hertfordshire, AL7 1HG
T: 0800 093 3000 • F: 0800 074 3000 • E:

If you’re looking to contact our support team you can call the main number above, or email the following:

If you are accessing out of hours support please call on the mainline number and follow the prompts. VSL Group is the trading name of VSL Networks Ltd and Voice Services Ltd.

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