Working with Mitel, the market-leading telephony and applications provider – our business telephone systems are feature-rich, enabling organisations to improve their communications, and making it easier for collaboration between colleagues and customers.
There is a wide range of options available to suit your business for flexibility, security, mobile-working and ongoing call cost management.
Mitel Silver Partner
We are proud to be a Silver Mitel Solutions Partner in MiVoice Business and Office 250 Solutions, Cloud Communications and Contact Centre, as well as being authorised to supply Mobile and UC Communications.
MiVoice Office 250
MiVoice Office 250 ensures small and medium-sized businesses are more flexible and responsive with their business telephone system.
Through a complete suite of out-of-the-box business productivity applications, your organisation will benefit from reduced costs and enhanced staff productivity.
MiVoice Office 250 delivers applications as standard including Unified Voice Messaging with Automated Attendant, Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking and Reporting.
MiVoice Business 3300 Controller and MiVoice Business Software
The family of Mitel 3300 Controllers provides the flexibility to deploy the Mitel MiVoice Business software in many environments – as a full IP-PBX, as a media gateway for larger networks, as a connection for those choosing to run the MiVoice Business software on Industry Standard Servers, or as the enterprise edge for centralized networks that require solutions for their remote sites.
Mitel’s MiVoice Business communications solution provides businesses with the foundation to build a real-time communications landscape that allows employees to remain connected with colleagues and clients – no matter where their day takes them and no matter what device they choose to use.
A Device for Everyone
Mitel business telephone systems offer a range of digital and IP phones, consoles, conference phones, and peripherals suited for businesses of all sizes and industries.
We’ve listed some of our more popular devices to give you an idea of what’s available.
Mitel Applications
The Mitel system is a feature-rich environment with applications to improve productivity, efficiency and collaboration within your business.
Collaboration
Mitel MiCollab delivers unified messaging, mobility, teleworking, audio, web and video conferencing services tailored to the needs of today’s mobile workforce. As a single point of access to all communications and collaborations tools. Build better connections using IM, voice, video or full web collaboration from any location and on any device.
Conferencing
Let your team be more productive with the rich collaboration capabilities available through MiCollab audio, web and video conferencing, including desktop and application sharing, multi-point video conferencing, and a web-based collaboration viewer.
Contact Centre
Without the right tools, the modern contact centre can be a chaotic place with customer interactions coming in on every channel including calls, web chat, email and social media. Mitel’s Award-winning ‘MiContact Centre’ provides tools such as skills-based routing and resource optimisation that can help you gain new efficiencies in handling these interactions.
Call Recording
With the MiVoice Call Recording software, your organisation can quickly capture, archive, organise, playback and share voice documentation. Whether you use call recording for performance improvement, for regulatory compliance or the monitoring of staff, call recording is now a widely used application many businesses cannot afford to be without.
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