Updated Protecting Telephone Payment Guidelines

After John Greenwood spoke at our Future of Contact Centres event earlier this month and mentioned the new and improved secure telephone payment deadline report was imminent, we have been waiting to read the article.

Well, the wait is over, the guidelines are published and can be Downloaded Here. John has just posted a very interesting article discussing the highlights and what to look out for – Read the Full Article Here.

“I believe the Council have delivered a really helpful piece of work that should serve as a great guidance document, especially for the QSA and acquiring bank communities that support the merchants and their third-party service providers.” John Greenwood Nov. 2018


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