How does an out-dated phone system affect your business?

Your business telephone system maybe isn’t something that you think about very often. It  just works. You make and receive calls, use the transfer and hold buttons and every now and then you might program up a new speed dial key. At the end of the month a phone bill comes in and you simply pay it. But many businesses do not fully consider the efficiencies that can be gained by embracing newer communications technology, not to mention the possibility of cost savings. That’s where VSL comes to the rescue.

Replace ISDN with SIP

An upgrade to an IP based platform means you can say farewell to ISDN and hello to SIP. SIP trunks work out cheaper than ISDN as they often utilise spare bandwidth from your internet connection. Not only can you realise line rental savings, but SIP calls can be cheaper too. As ISDN is being gradually phased out, SIP trunks are the natural replacement.

Upgrade your connectivity

Connectivity is no longer an obstacle to improving your communications. With widespread fibre availability, there’s little point in hiding behind an unreliable broadband connection especially given pricing has dropped so considerably. We’re confident we can offer you more bandwidth for less money with  business grade service level agreement.

Engage your staff

As time moves on and your business changes, what once was a perfectly programmed telephone system is now out of date and generally unloved and underutilised. Software may be out of date, support contracts expensive and a lack of knowledge may mean there’s no one to take responsibility for administration. Today communications platforms are intuitive, flexible and easy to programme. Features such as colour screens, self-labelling buttons, bluetooth hand pieces and headsets mean users engage with their communications equipment far more than ever before, ultimately improving performance and better quality engagement with customers and colleagues.

Always available

There’s no need to be chained to your desk, just so you don’t miss that important call. Equally there’s no need to wait until you get back to the office just to make a call.  Mobility is no longer a dream, it’s very much the office of today. Mobility means that staff can be reached on the same number wherever they are, on multiple devices using twinning.  Additionally collaborative working apps can be downloaded on laptops, mobiles and tablets which allows users to access all of their contacts and choose the most suitable method of communication between customers and colleagues.

Engage with your customer

You need a phone system that can keeps pace with the demands of your customer, not to mention your agile and dynamic workforce, both of whom have higher expectations than ever before.  Conferencing and collaboration increase productivity,  pushing customers and colleagues ever closer despite geographically being further apart.

Choice of delivery

We really don’t mind if you opt for a VSL hosted, on-premise or virtual communications platform. Essentially the features and end user experience are very much the same, but we do believe in offering choice.  A choice of delivery methods to suit your business resources, set up and future plans. So what are you waiting for, give VSL a call.