• Moving to the Cloud is inevitable

  • Importance of making the right choice

  • Evaluating requirements

 

The momentum driving the replacement of traditional business phone systems with Cloud Communications solutions is gathering pace. By 2020 the majority of business communications services are forecast to be cloud-based.

Given the considerable advantages of Cloud Communications, this trend is no surprise. But it’s vital that the desire to achieve the benefits available shouldn’t result in businesses making rash choices.

Although they perform the same function, Cloud Communications solutions vary significantly in their cost, functionality, flexibility, scalability and resilience. Some offer a basic communications capability but not much more, others are far more advanced and effectively provide a platform for the digital business of the future.

Before you select your new Cloud Communications solution, it’s important to evaluate your own requirements and put together a list of criteria that will give you the solution that’s right for you.

Here are ten key questions to consider;

  • What types of activities do your employees need to work on together remotely?

  • What tools do you need to improve collaboration within the business?

  • Who do you need to collaborate with in the wider business environment?

  • What other business applications do you need your solution to integrate with?

  • Do you have the resources to manage bespoke integration projects or do you need something which is ‘out-of-the-box’?

  • Do you need to run with a hybrid model for a period of time as part of a phased transition?

  • How important is it that your mobile workers are fully integrated with your business’s communications network?

  • What devices and platforms (such as Android and iOS) do you need your solution to support?

  • Do you have a need to regularly add and remove users (such as large numbers of short-term contractors)?

  • How essential is consistent, guaranteed quality of service for applications such as voice and video?

 

VSL are here to help, call us today for more information about Cloud and how it would be best to integrate your business and specific requirements.