VSL has the Perfect Telephone System Solution for your School

Mobility is at the heart of all VSL’s telephony solutions ensuring organised, flexible call handling for every sort of user; whether they are office based, teaching or site roaming with a range of applications to compliment the school environment.

Millfield First & Nursery School, Buntingford was not a client of ours when they contacted VSL to […]

What Do Capacitive Touch Screens Have to do with Desk Phones and Productivity?

Mitel have brilliantly highlighted the changing world of touch screen desk phones in a recent blog post, the following is taken from their website which is full of really useful information. Click the button at the bottom of the post to head to their blog.

When we picture the business desk phone, there’s a good chance […]

The Mitel 6940 Handset

The new mobile-focused Mitel phones have landed and are causing a buzz in our office, especially the 6940 handset with its large touchscreen and Bluetooth hand piece.

The 6900 family of phones use state of the art Bluetooth 4.1 technology to pair with your mobile phone, allowing all calls to be managed on one device and a […]

The Latest Mitel MiVoice Application Suite

Mitel’s highly anticipated new MiVoice Office Application Suite has launched and provides customers with a brand new server which runs 4 applications all in one place.

This single server encompasses Mitel Phone Manager, MiContact Centre Campaign Manager, MiVoice Office Call Recorder and MiVoice Office Call Reporter.

This all-in-one package reduces hardware requirements, increases collaboration and generally just […]

Technology in Business Communication in 2025

We really loved this article from Mitel, it gives us a great insight into how the office might look like in the future and how communication may change, have a read below.


Ten years seems like a long time, especially in the world of technology. Concepts like wearable technology, RFID and geofencing have already shown what […]

What is Unified Communications and why should you care?

Unified communications and collaboration brings together multiple forms of communications, like voice, video and data services, and software applications into a single environment, improving business processes and making it easier for employees to connect.

Unified communications and collaboration can include components like:

Instant messaging
Presence – knowing if a contact is free or busy
Unified messaging – the […]

The New Mitel 6900 Series

An exciting launch of new Mitel phones have landed on our desks recently and we’ve been testing them for our customers. They have excellent features and, paired with fancy new screens, look great on our desks!

Have a look at the video below to find out more:

These stunning new phones integrate seamlessly with your mobile device, […]

The Perfect Phone for Managers – The Mitel 5360

The Mitel 5360 IP Phone is a state-of-the-art deskphone with a large, colour, touch screen display for access to applications and features that save time and increase productivity. It is a perfect device for individuals that want an attractive phone with extensive features, bringing network data and applications to the user without the need for a […]

Our School Solutions

VSL are the perfect educating partner to deliver telephony, connectivity and wireless networking. With reference sites across the country, our work speaks for itself.


Telecoms doesn’t have to be complicated. Offering both hosted and on-premise solutions, VSL utilise Mitels market leading telephony platform to provide you with the latest in communications, backed up with service that […]

  • Contact Centre Blog

Our Contact Centre Solutions

VSL have provided contact centers for hundreds of organisations in industries including insurance, finance, manufacturing and retail. They are diverse in terms of their size, set up and function. They all have one thing in common –the requirement to find a partner that understands their objectives, can deliver on their promises and provide long term […]

Another Success Story

When we make a customer happy, it makes us happy. It means we have listened to their needs and provided a solution to fit perfectly, as well as installed the system and supported them consistently along the way. We create excellent relationships with our customers and their feedback is a testament to that.

Have a read […]

Mitel Bluetooth Accessories

Everybody here at VSL loves the bluetooth accessories for the Mitel IP phones, they greatly improve customer experience, mobility and ease of use.

The module allows a Mitel MiVoice IP Phone user to integrate their Bluetooth headset with their desk phone, allowing them to enjoy the hands-free freedom with their desk phone that they’ve become accustomed […]

Mitel 5320, 5330 and 5340 Phone Training Video

Do you have a Mitel 5320, 5330 or 5340 IP handset? Learn how to plug in your phone, log-in, make and receive calls and use the phones in-built features in the following video.

Mitel MiVoice 5360 IP Handset

The Mitel MiVoice 5360 IP Phone is Mitel’s latest state-of-the-art IP phone, which includes a large, colour, touch-sensitive, graphical display screen for easy access to communications information, time-saving applications, and extensive features. It provides professionals with an intuitive colour interface for easier viewing and navigation, of both phone functions and productivity-enhancing applications.

The Mitel 5360 is […]

Benefits of Mitel Software Assurance

It may seem obvious, but software assurance is incredibly beneficial for your business. It’s available for a wide range of Mitel products and is usually billed within your VSL maintenance contract. So if there is an issue, we’re on hand to come to your rescue!
What are the benefits?
Keeping software levels up-to-date; Mitel update software for […]

How does an out-dated phone system affect your business?

Your business telephone system maybe isn’t something that you think about very often. It  just works. You make and receive calls, use the transfer and hold buttons and every now and then you might program up a new speed dial key. At the end of the month a phone bill comes in and you simply […]

Mitel – Powering Connections

Mitel are our preferred partner when it comes to telephony. Their range of products and services means that we can provide our customer with their perfect solution which will improve employee and customer collaboration, increase productivity and simplify IT management.

On Premise, Virtual, or Cloud Communications… it’s all the same to us. The same platform, the same […]