Case Study: Vivienne Westwood Vivienne Westwood’s London Stores Leverage VSL’s Cutting-edge Telephony Systems

Vivienne WestwoodTwo Vivienne Westwood stores in Conduit Street, London, approached VSL to help them transition from their current systems to best-fit hosted telephony solutions.

After a thorough assessment of their current and future needs, VSL recommended the Mitel 6920 handsets for their reliability, efficiency, and ease-of-operation. Additionally, VSL installed the MiCollab app on the mobile and softphones of the UK operations manager in response to his need for remote connectivity.


As worker mobility becomes essential to maintain flexibility of operations, businesses are recognising the huge value delivered by a hosted telephony system. At no additional costs, hosted solutions offer a range of features such as voicemail, fax, auto attendant, call transfer, call queuing, caller line identification, and conference calling. The vendor will also automatically implement hardware and software upgrades, at no extra cost or effort to the client.

Vivienne Westwood has been able to leverage all of these functions and features in two of its stores simply by installing new handsets from Mitel. You can read the full case study here –

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