Toshiba Telephony solutions have long been a part of VSL’s business. However, Toshiba Northern Europe have recently announced that the CIX and IP Edge product ranges will be moved into a technical support phase as of 1st June 2016.

In short, this means Toshiba will no longer continue to develop these platforms and no software updates will be available. Further to this, on-going Technical, licensing and spares support will only be available until the end of September 2017.

So, what are your options?

Keep my Toshiba

VSL are committed to looking after and retaining all customers who have Toshiba systems and will continue to support your maintenance contract for as long as possible. At the moment VSL pledge support until September 2017 with our own in-house Toshiba trained engineers. This date may be extended, but will largely depend on the ever decreasing spare part stock levels. Patches and upgrades will not be available in the event of software bugs and errors after this time.

We understand that you probably love your Toshiba system and a complete overhaul may seem scary, but we are here to make sure that you stay happy and will support you for as long as possible.

We recommend that you consider reviewing our other options so that you can begin to plan for the future, once support is no longer available.

Upgrade to on-premise or virtual

Foreseeing Toshibas market position, in 2010, we decided to partner with Mitel and have become fully accredited in Mitel’s full product suite offering both on premise telephony and hosted solutions. Mitel’s market-leading technology has placed them as the number one telephony provider in EMEA and number two in the United States. We have hundreds of successful Mitel deployments across the UK and Europe, as Mitel continues to develop and lead the industry in VOIP communications.

If you want to have a read more about our Mitel on-premise and virtual solutions, click here.

Upgrade to a cloud solution

VSL’s cloud communications solution eliminates the need for an onsite PBX, minimising upfront capital investment and reducing on-going installation, maintenance, updates and administration costs. Providing the flexibility to increase and decrease users as business needs change, only paying for users and applications when required, easing budgeting constraints. With one simple call or email to our support team will enable you to make moves and programming changes with ease, or choose to do it yourself using an intuitive portal.

If you want to read more about our cloud telephony solution, click here.

Download End of Life Brochure