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VSL hope to see you at the Hertfordshire Business Expo

The much anticipated Hertfordshire Business Expo is almost upon us. VSL is proud to be exhibiting at this prestigious regional tradeshow on June 11th, 2018, at the Alban Arena, St Albans. AL1 3LD, between 10:00 am – 3:00 pm.

We have prepared a stand where we will present attendees with information on industry-leading telephony products and […]

How Would You Like to Hear from VSL?

With the cut-off date of 25th May 2018 for General Data Protection Regulation (GDPR) compliance drawing close, we at VSL have been making significant changes to our privacy and data protection policies.

We are inviting our customers to tell us what exactly you would like to hear from VSL and how. We have built a page […]

  • VSL Christmas Opening Times 2017

Our Opening Times Over the Festive Period

We would like to wish you all a Merry Christmas and all the best for the New Year.
There are still a few days to request your Christmas & New Year programming changes, the deadline is Wednesday 13th December.

VSL Key Dates

Wednesday 13th December 2017 – Last day to submit any programming requests with VSL for your Christmas & New Year […]

  • Business Applications Slider

Launching VSL Mobile

We are proud to announce our business mobile with a difference. VSL Mobile includes several services and tariffs to suit a wide range of businesses. Our unique on-net tariffs are ideal for organisations looking to integrate mobile and fixed-line telephony.
We understand being contactable when you are mobile is key to doing business well.

So VSL has created […]

The Digital School for a Digital World Conference

E2BN Conference 2017 – The Digital School for a Digital World
VSL are excited to be attending the E2BN Conference ‘Digital School for a Digital World’ conference at the end of the month.

Our children and young people are growing up in an increasingly digitised world. Every aspect of their future lives will feel the impact of new […]

Do you want Paperless Bills?

If you’re a networks customer then you’ll receive a paper bill every month from us, however this method can be both time consuming for us and damaging to the environment.

We offer a service where we send out your bills by email, however we also have a customer portal linked right here on our website that […]

Our New Jargon Buster

We know that telecoms can be confusing, there is a lot of jargon to get your head around, including acronyms and technical terms that you may have never heard of before! Of course, we understand that some people will have heard of some of them, however it’s always handy to have somewhere you can check […]

A Job Well Done

When we make a customer happy, it makes us happy. It means we have listened to their needs and provided a solution to fit perfectly, as well as installed the system and supported them consistently along the way. We create excellent relationships with our customers and their feedback is a testament to that.

Have a read […]

Meet The Team – Sophie

At VSL, our team is made up of hard-working, attentive employees with combined telecoms experience of over 200 years! We thought maybe you’d like to get to know us a bit more. So here is the next instalment of our ‘Meet The Team’ posts.

Name: Sophie

Job Title: Accounts Administrator

How long have you been with VSL?

I am 8 […]

A Look Back at 2016

Happy new year to you all, we hope that you’ve had a lovely Christmas break.

Its been a big year for us at VSL, we’ve had our ups and downs but now its time for a quick look back at all that we have achieved and look forward to what might be happening in 2017.

So probably […]

Christmas Opening Times 2016

Our support desk is open as follows:

A reminder that the VSL support desk is open as follows:

Fri 23rd Dec: Open 9:00 – 17:00
Sat 24th Dec: Closed
Christmas Day: Closed
Boxing Day: Closed
Tues 27th Dec: Closed
Wed 28th Dec: Open 09:00 -17:00
Thurs 29th Dec: Open 09:00 -17:00
Fri 30th Dec: Open 09:00 – 17:00
Sat 31st Dec: Closed
New Years Day: Closed
Mon 2nd Jan: Closed
Tues 3rd Jan: Back to normal hours 09:00 […]

Another Success Story

When we make a customer happy, it makes us happy. It means we have listened to their needs and provided a solution to fit perfectly, as well as installed the system and supported them consistently along the way. We create excellent relationships with our customers and their feedback is a testament to that.

Have a read […]

Making a Customer Happy

When we make a customer happy, it makes us happy. It means we have listened to their needs and provided a solution to fit perfectly, as well as installed the system and supported them consistently along the way. We create excellent relationships with our customers and their feedback is a testament to that.

Have a read […]

What We Do

We thought it was about time we started making a little more noise about all the fantastic things VSL can offer your business. Where better to start than with a new company brochure. Nothing too heavy, just the highlights, but we think you’ll be surprised at the range and scope of our communications solutions. So […]

BT Wholesale choose VSL to promote their Ethernet and SIP Trunk offering

VSL’s managing director, Adrian Auld, is not exactly camera shy, so when BT Wholesale asked for a case study, Adrian was only too happy to happy to share the story of a great partnership.

While many vendors have SIP offers, only BT Wholesale could deliver Ethernet and SIP trunking from a single provider. And finding a […]

Ruckus Education Pricing Offer

Wireless Networking with entire site coverage is now a reality for many schools. VSL’s preferred solution is based on Ruckus architecture and is ideal for accessing voice, data and video, often in high density environments such as lecture halls, vast locations such as fields and tightly packed classrooms with challenging building layouts.

High performance at an […]

Easter Opening Hours

The office will be closed from Thursday 24th of March at 5:30pm and re open on Tuesday 29th at 9am for the Easter break.

If you have an extended maintenance contract and require support during this period, please call our main number 0800 093 3000 and follow the prompts to contact an engineer. Please do not […]

Toshiba End of Life Notification

Toshiba Telephony solutions have long been a part of VSL’s business. However, Toshiba Northern Europe has recently announced that the CIX and IP Edge product ranges will be moved into a technical support phase as of 1st June 2016.

In short, this means Toshiba will no longer continue to develop these platforms and no software updates […]

Mitel – Powering Connections

Mitel are our preferred partner when it comes to telephony. Their range of products and services means that we can provide our customer with their perfect solution which will improve employee and customer collaboration, increase productivity and simplify IT management.

On Premise, Virtual, or Cloud Communications… it’s all the same to us. The same platform, the same […]

Administrator Required

This is an opportunity to join a rapidly expanding UK Telecoms Service Provider of Voice, Data and Cloud services. As part of this expansion, VSL are looking for a highly organised individual with an eye for detail.

You will be responsible for ordering network services from telecoms operators such as BT. You will be self-driven and […]

Meru End of Life Notification

VSL have been providing Meru Network wireless solutions since 2007. At the time, Meru’s market-leading single cell architecture and affordable price point made it an industry leader and our preferred choice for Wi-Fi deployments, especially within the education sector. Following a product review, Meru announced that as from 1st April 2016, the Meru MC1500 Controller […]

Website Re-launch!

It’s been long-awaited by everyone here at VSL, but finally the new website has arrived. Thanks to everyone who’s provided feedback, hopefully we’ve incorporated your ideas.

So, whats changed?

A fresh new look, easy to navigate and mobile friendly.
A link to our new customer portal so that you can view and analyse your bills (more info soon, […]

Free Box of Chocolates!

Have a box of chocolates on us with any Mitel Bluetooth accessory order
We’re so loved up with our Bluetooth handsets and headsets that we are offering a box of chocolates with any order throughout the whole of February!

These accessories offer a range of functions such as a built in ringer, the ability to initiate, end, […]

  • Tough Mudder
  • Tough-Mudder-1
  • Tough-Mudder-1

Want to join the VSL Tough Mudder team?

We had such a good time at Tough Mudder last year that we’re crazy enough to be taking part again, with the addition of some new recruits!

Along with our newbies we’d love to have even more people taking part with us! So if you’re interested in joining the VSL Tough Mudder Team, please get in […]

  • Contact Centre Blog

Multichannel Contact Centre Solutions

Top Benefits of Multichannel Contact Centre Solutions

Flexible Customer Experience
Empower customers to interact with your contact center in the medium of their choice—voice, email, SMS, fax, social media, web chat, or multimedia self-service. Give your customers the flexibility to choose the medium that makes the most sense for them so they can make more intelligent, informed  […]

  • Christmas Headset Offer

Christmas Headset Offer!

As Christmas nears and it starts to get colder, there’s no need to balance the phone on your shoulder, because any headset order placed in December, will come with a nice surprise you’ll always remember!

Call or email us with a headset order before the 23rd of December and you’ll receive a free gift as a thank you!

Call on […]