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Do You Need a Headset?

There are some obvious jobs where it would be normal to use a headset while working, like a contact centre agent or a receptionist, however everybody that answers calls in an office environment can potentially benefit from a headset.

Benefits Include:

Free up both hands while on the phone for paper handling, writing and computer work
[…]

Ruckus Unleashed

Ever heard of a large-scale Wi-Fi system that doesn’t require a controller of some sort? Well you have now!

Ruckus Unleashed is a controller-less WLAN solution that enables small organisations to deploy great Wi-Fi in minutes, affordably.
Simple Deployment

Deploy easily with no controller
Configure a new Wi-Fi network

Network investment protection

Reduce your total cost of ownership
Forward […]

VSL Hosted Complete – Save Money

We’ve already talked about how easy to set up and use VSL Hosted Complete is, now it’s time to look at how much money our new hosted telephony solution could save you. It may be surprising, but a top of the range hosted telephony system isn’t as expensive as you may think.

With VSL Hosted […]

Telecoms Security

So let’s be clear from the start. No system is 100% secure. Security is a challenge for businesses of all sizes, striving to maximise service availability without compromising confidentiality and integrity. Local, remote and mobile users use an array of ever changing systems and application, all presenting their own and often very different challenges and security […]

Our School Solutions

VSL are the perfect educating partner to deliver telephony, connectivity and wireless networking. With reference sites across the country, our work speaks for itself.

Telephony

Telecoms doesn’t have to be complicated. Offering both hosted and on-premise solutions, VSL utilise Mitels market leading telephony platform to provide you with the latest in communications, backed up with service that […]

VSL Hosted Complete – Ease of Use

Our innovative new hosted telephony solution is many things, and being easy to set up and use is one of those. VSL Hosted Complete is all configured online through a portal, initially set up by us with all of your details, and then handed over to a chosen administrator for any future amendments.

When the system […]

  • Contact Centre Blog

Our Contact Centre Solutions

VSL have provided contact centers for hundreds of organisations in industries including insurance, finance, manufacturing and retail. They are diverse in terms of their size, set up and function. They all have one thing in common –the requirement to find a partner that understands their objectives, can deliver on their promises and provide long term […]